Refund policy

Hollow & Harvest Return & Refund Policy

We want you to love your Hollow & Harvest pillow covers and inserts. If something arrives with a quality defect, we'll make it right.

Eligibility. Returns are accepted within 30 days of the purchase date. To qualify for a refund, the item must have a genuine quality defect — such as a manufacturing flaw, damaged material, or a product that doesn't match its description. Items returned for reasons other than a quality defect (for example, a change of mind, wrong size ordered, or color preference) are not eligible under this policy.

How to request a return. Contact us with your order number and photos showing the defect. We'll review your request and let you know if it qualifies. Please don't send the item back before hearing from us.

Refunds. Once a defective item is confirmed, we'll issue a refund to your original payment method. Refunds are typically processed within 5-7 business days of approval.

Non-defective items. Since this policy is limited to quality defects, we're currently unable to offer refunds or exchanges for buyer's remorse, incorrect size/color selection, or similar reasons.